Privacy Policy

This privacy policy sets out how Elstow Engineering Limited uses and protects any information that you give us when you use this website or contact us. Elstow Engineering Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Elstow Engineering Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information that is gathered from visitors to this website

In common with other websites, log files (cookies) are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit and country. The terms and conditions described below are also reflected in our office policy and apply to data gathered by post, telephone, email or other electronic means.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

What we do with the information we gather from you directly

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you. We may contact you by email, phone, or mail.

We gather only the minimum of personal information which is necessary for us to provide a service to you. For example, we must gather details of your name, address, email and phone number in order to supply you with goods and service support for our products.

We use this information only to provide these services to you. We store the information which you give us in either paper or electronic form, or both. Our electronic information often serves as a backup to information originally provided on paper. Our electronic information is itself backed up by the appropriate holding of copies.

We do not sell or give your personal information to any third party. We will only share your data with a third party with your consent.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. If you require further details on theses safeguards, please contact us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.